Little about the daily conduct of knowledge work is plug and play
Here's a little known secret that's not so little or secretive. Most knowledge work is reformatting
E2.0 has brought social and collaborative computing to organizations in an effort support knowledge work and innovation, but by not thinking beyond the software that resides in the box - customers are unknowingly limiting the value that the tools are able to provide
We are very good at storing information, but have only started to scratch the surface of analyzing this information to assist decision making and speed knowledge work. Not only could we save time, letting our systems work for us to provide details to the questions above, but use this knowledge to be more effective communicators
This approach is superficially attractive, but for many areas of information and knowledge work, the things you can measure and count do not necessarily mean what you think they mean, at first glance
This approach is superficially attractive, but for many areas of information and knowledge work, the things you can measure and count do not necessarily mean what you think they mean at first glance
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This is particularly true as more knowledge work is outsourced and resources are continually rotated in project-based work
The goal is to make knowledge work more productive, faster, easier and more relevant
The actual demand side of search on which knowledge work depends continues to take a backseat to the unquestioned priorities corporate IT: (1) don't crash the system; and (2) don't lose anything